📝 Terms and Conditions

Last updated: [29/07/2025]

Welcome to Self-Made Mining NZ! By using our website and purchasing from us, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

  • This website is operated by Self-Made Mining NZ ("we", "us", "our").

  • We are a New Zealand-registered business selling crypto-mining machines and accessories.

  • Our website domain is: www.self-mademining.com

2. Eligibility

To purchase from our store, you must:

  • Be at least 18 years old.

  • Provide accurate and complete information when placing an order.

3. Products and Services

  • All products listed are subject to availability.

  • We reserve the right to change or discontinue products or pricing at any time without notice.

  • Product descriptions and specifications are provided as accurately as possible, but we do not guarantee they are error-free.

4. Pricing and Payment

  • All prices are in New Zealand Dollars (NZD) and include GST (if applicable).

  • We accept secure payments via:

    • Credit/Debit Card

    • Bank Transfer

    • Afterpay & Laybuy

    • Cryptocurrency (Coming soon)

  • Orders will not be processed until full payment is received and confirmed.

5. Shipping and Delivery

  • We deliver throughout New Zealand and internationally (on request).

  • Delivery timeframes are estimates and not guaranteed.

  • Shipping costs are calculated at checkout and may vary depending on your location and order size.

  • We are not responsible for delays caused by couriers, customs, or natural events.

  • For more information, see our Shipping Policy below.

6. Warranties and Returns

  • All brand "new" sealed machines come with a manufacturer's warranty (if applicable).

  • Due to the nature of mining hardware, we do not offer refunds for change of mind.

  • You are entitled to a repair, replacement, or refund under the Consumer Guarantees Act 1993 if the item is faulty or not fit for purpose.

  • Contact us at [sales@self-mademining.com] within 7 days of receiving your item to report any issues.

  • For more information, see our Returns and Refunds policy below.

7. Risk and Title

  • Risk of loss or damage to products passes to you on delivery.

  • Ownership transfers to you once full payment is received.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages related to your use of this website or products purchased.

  • Our maximum liability is limited to the value of the product purchased.

9. Privacy

  • Your personal information is collected and stored in accordance with the Privacy Act 2020.

  • We only use your data to process orders, provide support, and improve our services.

  • For more information, see our Privacy Policy below.

10. Governing Law

These terms are governed by the laws of New Zealand, and any disputes will be resolved in New Zealand courts.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting.

12. Contact Us

If you have any questions about these Terms, please contact us at:
📧 [sales@self-mademining.com]
📞 [+64 27 816 2117]

🔐 Privacy Policy

Last Updated: [29/07/2025]

At Self-Made Mining NZ, we are committed to protecting your privacy in accordance with the Privacy Act 2020.

1. What We Collect

We may collect:

  • Name, address, email, phone number

  • Payment details (processed securely via third-party gateways)

  • Order and purchase history

  • Website usage data via cookies or analytics tools

2. How We Use Your Data

We use your information to:

  • Process and ship your orders

  • Provide customer support

  • Send order updates, promotions, and newsletters (with your consent)

  • Improve our website and services

3. Third-Party Services

We use trusted third parties (e.g., payment processors, couriers). They only receive data needed to perform their services.

4. Cookies

We use cookies to enhance user experience and track site activity. You can manage cookies through your browser settings.

5. Your Rights

You have the right to:

  • Access and correct your personal data

  • Withdraw consent to marketing

  • Request deletion of your data (if it’s no longer required)

6. Security

We take reasonable precautions to protect your data from misuse, loss, or unauthorised access.

7. Contact Us

To access your information or ask a privacy-related question:
📧 [sales@self-mademining.com]

🚚 Shipping Policy

Last Updated: [29/07/2025]

At Self-Made Mining NZ, we aim to deliver your mining equipment safely, quickly, and reliably.

1. Shipping Regions

  • We ship New Zealand-wide.

  • International shipping is available on request — please contact us before ordering.

2. Shipping Times

  • In-stock items: 1–3 business days for processing.

  • Delivery time depends on your location:

    • NZ North Island: 2–4 business days

    • NZ South Island: 3–6 business days

    • Rural areas may take longer.

    • International deliveries: 6–10 business days

3. Shipping Fees

  • Calculated at checkout based on weight, size, and destination.

  • Free shipping may apply for select products or promotions.

4. Tracking

  • All orders include tracking. You'll receive a tracking number once your order ships.

5. Damaged or Lost Items

  • Please inspect your package upon delivery.

  • If your order is damaged or missing, contact us within 48 hours at 📧 [sales@self-mademining.com].

💸 Returns & Refund Policy

Last Updated: [29/07/2025]

At Self-Made Mining NZ, your satisfaction is our priority. We follow the Consumer Guarantees Act 1993 (CGA).

1. Change of Mind

  • Due to the nature of crypto-mining equipment, we do not offer refunds for change of mind or buyer's remorse.

2. Faulty or Damaged Products

If your item is faulty, damaged, or not as described:

  • Contact us within 7 days of delivery at 📧 [support@self-mademining.co.nz]

  • Include photos or videos where possible

  • We will repair, replace, or refund the item in accordance with the CGA

  • Re-stock fee of 20% may apply for products returned in working order.

3. Return Conditions

  • Items must be returned in original condition and packaging.

  • You are responsible for return shipping unless the item is faulty.

4. Refund Processing

  • Refunds are issued to the original payment method once your return is received and inspected.

  • Please allow 5–10 business days for processing.

5. Non-Returnable Items

  • Custom orders

  • Used machines or parts unless faulty.